What Information We Hold and Why
When you open an account with 789apk, we collect the information you provide during registration — your name, email address, and contact number. When you make a deposit or withdrawal using DANA, OVO, or GoPay, our system records the transaction reference and wallet identifier needed to
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verify and complete that transfer. We do not store your full e-wallet PIN or password. Device data — browser type, IP address, and session timestamps — is logged automatically to keep your account secure and detect unusual access. If you reach our support team, the content
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of that conversation is kept on file so we can follow up accurately. We use this information only to operate your account, process your payments, and respond to your requests. We do not sell, rent, or share your personal data with third parties for marketing purposes.
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Retention periods depend on legal and operational requirements; payment-related records are kept for as long as applicable regulations in your eligible region require. Players in Batam and across Indonesia can contact us at any time to ask what data we hold.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.